This Privacy Policy explains how Buy Creative Properties ("we," "us," or "our") collects, uses, shares, and protects information when you visit buycreativeproperties.com (the "Site"), submit our property form, or talk with us by phone, text message, or email. Buy Creative Properties is a real estate investor that buys property nationwide and internationally. We wrote this in plain language. If anything is unclear, contact us using the details in Section 15.
1. Information we collect
Information you give us
When you fill out our property form, or when you call, text, or email us, you may give us:
- Contact details: your name, phone number, and email address.
- Property details: the property address and country, property type, condition, your timeline to sell, and your reason for selling.
- Financial details you choose to share: the amount owed or mortgage status, and your asking price. These fields are optional.
- Your consent choices: whether you agreed to be contacted by call and text, and when.
- Anything else you tell us in conversations, messages, photos, or documents about your property.
Information collected automatically
Like most websites, our hosting provider automatically records basic technical information when you visit the Site. This can include your IP address, browser and device type, the pages you requested, the referring page, and the date and time of your visit. This information is used to operate, secure, and troubleshoot the Site.
Information from other sources
To evaluate a property, we may look up publicly available information such as property records, tax records, and recent sales.
2. How we use your information
- To evaluate your property and your situation.
- To contact you by phone call, text message, or email about your property and your request, including follow-up.
- To prepare and present offers, negotiate, and complete a purchase or other transaction.
- To share your property and contact details with investor partners or buyers when that helps put a deal together (see Section 3).
- To keep records of our communications and of your consent and opt-out choices.
- To operate, maintain, and secure the Site and prevent spam, fraud, and abuse.
- To comply with the law and protect our legal rights.
4. Service providers
We use trusted companies to run our business. They handle your information on our behalf and only as needed to provide their services:
- Netlify: hosts the Site and keeps standard server logs.
- FormSubmit: delivers the information you submit through our property form to our email inbox.
- Google Workspace: provides our business email, where form submissions and messages are received and stored.
- Customer relationship management (CRM) software: we may use CRM software in the future to organize seller inquiries and follow-up.
- Phone and text messaging providers: carry our calls and text messages.
- Title companies, closing attorneys, and escrow agents: if we move forward with a transaction, they receive the information needed to close it.
These providers have their own privacy policies and security practices. Some may process information in the United States or other countries.
5. Other times we may share information
- Your professionals: with your attorney, agent, lender, or other representative if you ask us to.
- Legal reasons: when required by law, subpoena, or court order, or to protect the rights, property, or safety of us, you, or others.
- Business changes: if our business is reorganized, sold, or merged, information may be transferred as part of that transaction, subject to this policy.
- With your permission: in any other case where you ask or agree to it.
6. We do not sell your personal information
We do not sell your personal information for money, and we do not rent or sell lists of sellers or phone numbers. We do not share your information with advertising networks for targeted ("cross-context behavioral") advertising. Sharing property and contact details with an investor partner or buyer, as described in Section 3, is done only to carry out a possible transaction on your property.
7. Text messaging (SMS)
- Consent: We send text messages only if you have agreed to receive them, for example by checking the consent box on our form or texting us first. Messages are about your property inquiry, such as follow-ups, scheduling, questions, and offers.
- Not a condition of sale: Your consent to receive calls or texts is not a condition of any purchase or sale. You can call or email us instead.
- Automated means: Some calls or texts may be sent using automated technology or prerecorded messages.
- Frequency: How often we send messages depends on your inquiry and conversation.
- Rates: Message and data rates may apply, depending on your mobile plan.
- Opt out: Reply STOP to any text message to stop receiving texts. We will send one message confirming you have opted out, and we will not text you again unless you opt back in.
- Help: Reply HELP for help, or contact us at (725) 567-4141 or info@buycreativeproperties.com.
- Carriers: Mobile carriers are not responsible for delayed or undelivered messages.
Your mobile number and text messaging consent are not shared. We do not share or sell mobile phone numbers or text messaging opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver our own messages.
9. How long we keep information
We keep your information for as long as reasonably needed to respond to your inquiry, evaluate and complete any transaction, follow up if you've asked us to, and keep business records. If we complete a transaction, we keep transaction records as long as the law requires. We keep records of your consent and opt-out choices for as long as needed to honor them and show compliance. When we no longer need information, we delete it or de-identify it within a reasonable time.
10. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. For example, the Site is served over encrypted HTTPS, and access to our email and records is limited and password-protected. No website, email system, or internet transmission is completely secure, so we can't guarantee absolute security. Please don't send highly sensitive information, such as Social Security numbers or full bank account numbers, through our form or by unencrypted email.
11. Children and age requirement
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. You must be at least 18 years old to submit a property form or use the Site to do business with us. If you believe a child has given us information, contact us and we will delete it.
12. Your privacy rights
No matter where you live, you can ask us to:
- Tell you what personal information we have about you and give you a copy of it.
- Correct information that is inaccurate.
- Delete your information, unless we need to keep it to complete a transaction, keep required records, or comply with the law.
- Stop contacting you by phone, text, or email.
- Stop sharing your contact details with investor partners.
To make a request, contact us using the details in Section 15. We may need to verify your identity before acting on a request, for example by confirming details you gave us. You may use an authorized agent to make a request on your behalf, and we may ask for proof of their authority. We will not discriminate against you for exercising your rights.
13. California residents
If you are a California resident, and to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA"), applies to us, you have the right to:
- Know and access: learn what categories and specific pieces of personal information we've collected, where it came from, why we collected it, and who we disclosed it to.
- Delete: ask us to delete personal information we collected from you, subject to legal exceptions.
- Correct: ask us to correct inaccurate personal information.
- Opt out of sale or sharing: we do not sell or share personal information for cross-context behavioral advertising.
- Limit use of sensitive personal information: we do not use sensitive personal information for purposes that would require offering this right.
- Non-discrimination: we won't treat you differently for exercising your rights.
Categories collected in the past 12 months: identifiers (such as name, phone, email, and IP address); property and commercial information (such as property address, property details, and the price and terms you're interested in); financial details you choose to give us (such as mortgage status and amount owed); internet or network activity (such as basic hosting logs); and inferences drawn from this information to evaluate your property. We collect this from you, from your device, and from public records, for the purposes described in Section 2. We disclose it for business purposes to the service providers in Section 4, and to investor partners and buyers as described in Section 3.
To exercise your rights, email info@buycreativeproperties.com or call (725) 567-4141. Residents of other U.S. states with consumer privacy laws may have similar rights and can make requests the same way. If we deny your request, you may appeal by replying to our decision.
14. Visitors outside the United States
We are based in the United States, and we buy property both in the U.S. and internationally. If you contact us from outside the U.S., your information will be transferred to, stored in, and processed in the United States and possibly other countries where our service providers operate. Those countries may have different data protection laws than yours.
We process your information because you asked us to evaluate your property and take steps toward a possible transaction, because we have a legitimate interest in running and securing our business, to comply with legal obligations, or, for text messages, based on your consent.
If you are in the European Economic Area, the United Kingdom, or another place with similar laws (such as the GDPR), you may have the right to access, correct, delete, restrict, or object to our processing of your personal information. You may also have the right to receive a copy of it in a portable format, and to withdraw consent at any time without affecting earlier processing. You also have the right to complain to your local data protection authority. To make a request, contact us using the details below.
15. How to contact us or opt out
For questions, privacy requests, or to stop being contacted:
- Email: info@buycreativeproperties.com
- Phone: (725) 567-4141
- Text messages: reply STOP to opt out, or HELP for help
- Mail: Buy Creative Properties, [Legal entity name / mailing address]
We aim to respond to privacy requests within the time required by applicable law, generally within 45 days.
16. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date at the top. If we make significant changes to how we use or share your information, we will take additional steps to notify you where required by law.